Terms of use

1. Acceptance of Terms

By using the Envatomart marketplace, users agree to be bound by the Terms of Service. These terms outline how you may interact with the platform, what actions are permitted, and the rules for buying and selling digital products. Acceptance is often required during the account creation process.

2. Account Creation & Responsibility

To access the marketplace, you must create an account. This involves providing accurate information and agreeing to manage the account responsibly. Account holders are required to:

  • Maintain the security of their account (e.g., using a strong password).
  • Be accountable for all actions taken under their account, including purchases and interactions with other users.
  • Keep their account details up to date.

Envatomart may suspend or terminate accounts if any fraudulent or illegal activity is detected.

3. Purchasing Products

Envatomart allows users to buy digital assets like themes, plugins, stock photos, video templates, audio files, and more. When making a purchase, the following typically applies:

License Agreement: Every product comes with a license that defines how you can use it. The two main types are:

  • Regular License: Usually permits personal or commercial use of the item, but restricts redistribution or resale.
  • Extended License: Provides additional rights, like enabling you to use the product in items for resale (e.g., a theme that’s used in a website that you sell).

Payment Methods: Payments are generally processed through popular methods like credit cards, PayPal, or other regional gateways. Payments are often in USD or the currency of your region, and users must bear any associated transaction fees.

Product Updates: After purchase, customers may receive updates to the digital product (e.g., software updates, bug fixes). However, updates are generally provided only for a limited period (e.g., 6 months after the purchase), unless extended support is purchased.

4. Refund Policy

Envatomart’s refund policy outlines the circumstances under which you might receive a refund. It typically covers situations like:

  • Faulty or Non-working products: If the product does not perform as described or is defective.
  • Product not as described: If the product does not match the description or the screenshots provided by the author.

However, refunds are generally not granted if:

  • You change your mind after purchase.
  • You decide not to use the product.
  • The product works as described but doesn't meet your personal expectations.

Refunds are typically processed through the same payment method used for purchase.

5. License and Usage Restrictions

While you can use the products in your own projects, there are often limitations imposed on how they can be used:

  • No Redistribution: You cannot redistribute the product as-is. For example, you can't sell or give away a downloaded theme or plugin.
  • No Resale: You cannot use the product to create a product that is meant for resale or distribution unless you purchase an Extended License.
  • No Reverse Engineering: You are usually prohibited from modifying the source code or attempting to reverse engineer the product (unless explicitly allowed under the terms of the license).

6. Intellectual Property and Copyright

The intellectual property of the products listed on Envatomart remains with the original creators. As a purchaser, you are only granted a limited license to use the product as specified by the terms. You must not infringe upon the copyright or other intellectual property rights of the authors. This includes:

  • Not using products for illegal activities or for purposes that violate local or international laws.
  • Giving proper attribution to the creator when required (this will be stated in the license terms).

7. Support & Services

Many Envatomart products come with support, but the specifics depend on the item and author. Typically:

  • Support Period: Authors may offer free support for a set period (e.g., 6 months). After that, users may need to pay for continued support.
  • Support Scope: Support often covers issues like bugs, installation help, and configuration problems but does not extend to customization requests.

If you require ongoing support or updates, you may need to renew your support period by paying an additional fee.

8. Prohibited Uses

Envatomart clearly outlines certain actions that are prohibited on the platform. These include:

  • Fraudulent Activity: Engaging in fraudulent activities, including unauthorized purchases or accessing someone else's account.
  • Spamming or Abuse: Posting irrelevant or harmful content, or harassing other users.
  • Illegal Activities: Using products for unlawful purposes, such as promoting violence or hate speech.

Engaging in any prohibited activities can result in the suspension or termination of your account, and legal action may be taken.

9. Termination and Suspension of Account

Envatomart reserves the right to suspend or terminate accounts for violations of the Terms of Service. This can happen with or without prior notice and may be due to:

  • Non-compliance with licensing terms.
  • Fraudulent activities or chargebacks.
  • Using the platform in an unlawful or harmful manner.

If your account is suspended, you may lose access to purchased products, licenses, and other services.

10. Limitations of Liability

Envatomart’s liability is typically limited to the amount paid for the product in question. They do not take responsibility for any indirect, consequential, or incidental damages that result from using the products or platform. It's important for users to understand that Envatomart does not guarantee that the products will work perfectly in every environment or situation.

11. Governing Law and Dispute Resolution

The Terms of Service often specify the jurisdiction and governing law that applies in the event of a dispute. For example, Envatomart may specify that disputes will be resolved under the laws of a particular region or country, such as the United States, Australia, or another location where the company is based. Users may need to attempt to resolve disputes through negotiation or formal arbitration procedures.

12. Changes to the Terms of Service

Envatomart has the right to update or modify the Terms of Service at any time. Changes are typically communicated to users via email or on the website, and users must review the terms regularly to stay updated on any changes.

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